Client Organisation or Sponsor
You have recruited and invested in talented people because you need and value their technical expertise.
You recognise that they are intelligent, highly qualified and excel in their specialist area.
Yet you are frustrated by their apparent limitations in other aspects of their work, particularly over time as their input becomes even more important to your business. Perhaps they've been promoted and need to manage others, or have a higher profile with customers or internal stakeholders. Such people tend to be key individuals, but you may also recognise these characteristics in a key team or selected group.
You have probably offered reviews and feedback, line management support, advice and mentoring. But now there may be grumbling, delays, misunderstandings, customer complaints - perhaps blame, even conflict.
What's at stake is the increasing cost to you and the organisation in terms of efficiency, productivity, morale and energy.
so Why invest in coaching?
- You know things could be better but you simply don't know how to get there.
- Paradoxically, your well intended interventions may well have reinforced the issue, leading to an uncomfortable stalemate - further internal efforts are unlikely to unlock it.
- Your technical expert wants to do a great job and is probably feeling just as frustrated as you - and by now probably becoming unhappy and possibly resentful too - feeling misjudged because as far as they're concerned, they're doing their best and delivering technical excellence for the organisation.
- Independent coaching offers a safe, professional and clearly defined space for change to happen.
- Because my work is outside the organisation and respects complete confidentiality, the individual can begin to work on an area where they feel vulnerable or challenged. Such people like to understand things and feel in control - it's not easy for them to open up to uncertainty and try things that are outside their comfort zone. My expertise is in facilitating that shift and giving them the tools and options to make authentic behavioural changes.
- You are the expert in your business. Your technical specialist is the expert in their area of expertise.....
- I am the expert in coaching!